Versand

Shipping Policy

Thank you for shopping with us. We’re committed to getting your order to you as quickly and smoothly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Once your order has been processed, it will be prepared for shipment.

Shipping Times

Estimated delivery time is usually 7–15 business days, depending on your location and shipping demand.

Please note that delivery times are estimates and may vary due to factors such as:

• High order volumes
• Carrier delays
• Weather conditions
• Holidays

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, if available.

Please allow a few days for tracking updates to appear after your order has been shipped.

Incorrect Shipping Information

Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

If you notice an error in your shipping details, contact us as soon as possible, and we will do our best to help before the order is shipped.

Delayed or Lost Packages

If your package is delayed beyond the estimated delivery window, please contact us and we’ll look into it for you.

If a package is confirmed lost in transit, we will work with you to find a suitable solution.

Split Shipments

In some cases, items in the same order may arrive separately. If this happens, don’t worry — the rest of your order is still on the way.

Customs, Duties, and Taxes

Any applicable customs fees, duties, or taxes are the responsibility of the customer unless otherwise stated.

Contact Us

If you have any questions about your order or shipping, please contact our support team and we’ll be happy to assist you at: cosycupsonline@gmail.com. 

Our address is: